TGI Service Model
Our service model is based on partnership, includes detailed planning where required and is an end-to-end service, so that you can confidently plan, budget and achieve your timelines. By partnering with us, you may even find that your project can roll out faster than anticipated. With over 30 years in freight forwarding and project cargo logistics, we have the know-how and we love to exceed your expectations.
We follow best practice QHSE standards, and ISO 9001 - Quality Management Standards. TGI is also AS 4801 - Health and Safety compliant. As a door to door forwarder, we offer DAFF and ACS Border Protection Accredited Clearances.
TGI Core Capabilities
Flexibility
Where large freight forwarding organisations falter, we excel. As a compact, fluid organisation TGI reacts quickly and efficiently at all times. We can execute emergency parts delivery and rush shipments by air and ocean charter to minimise potential delays or loss of production as needed.
We can also rescue a project from another forwarder as we have done for Saipem and get freight movements back on track. We may even reduce the timeline, in this case by 3 months.
Risk Management
We allocate experienced supply chain staff for the lifecycle of your project and manage your end to end experience. Our expertise includes extensive analysis of the transport process and detailed logistics planning and analysis. Your risk is low because we have you covered from cradle to grave.
At TGI we coordinate your entire assignment including on-site management and complex customs requirements to comply with all Australian and international standards.
Scheduling and GPS Tracking
Knowing that the right equipment is ready to go, scheduling cargo worldwide to match construction sequencing on site is essential. We use specialist real time GPS Tracking and on time technology to ensure that your goods arrive when and where they are needed.
Our seamless project logistics and distribution mean that we track your shipment in real time worldwide and provide daily updates so that you are kept informed at all stages.
Industry Specific
Knowing that the right equipment is ready to go, scheduling cargo worldwide to match construction sequencing on site is essential. We use specialist real time GPS Tracking and on time technology to ensure that your goods arrive when and where they are needed.
Our seamless project logistics and distribution mean that we track your shipment in real time worldwide and provide daily updates so that you are kept informed at all stages.
Smart Staffing
Knowing that the right equipment is ready to go, scheduling cargo worldwide to match construction sequencing on site is essential. We use specialist real time GPS Tracking and on time technology to ensure that your goods arrive when and where they are needed.
Our seamless project logistics and distribution mean that we track your shipment in real time worldwide and provide daily updates so that you are kept informed at all stages.
Personalised Service
From the head of the organisation down, we are on-hand and on-call 24 hours a day. We provide end-to-end management from the first phone call to the de-installation, cleaning, packing, invoicing, loading and unloading.
If something is off track, we are highly reactive and proactive. Knowledge and experience mean that on occasions we can do what can’t be done and have even made world first transportation records.
General Cargo Freight Forwarding
Air shipping, land freight and sea transportation comprise our general cargo logistics service, with the benefit of project cargo expertise. With over 30 years of experience, we are competitive general forwarders.
We also unusual general cargo forwarders, because we add cohesive local planning, identify potential cultural and environmental issues, ensure local community coordination and always seek to minimise duty exposure.
Shipping Compliance
As a mature freight forwarding business, we went through the extensive ISO accreditation process during 2014. We have continued to employ best practice with robust process mapping and strong internal procedures that are updated as conditions change.
TGI holds is committed to the highest ethical standard of business conduct. Our HSE compliance accreditations cover all international regulations and recognised standards. Our team reviews and commits to these standards on a regular basis. To find out more review our QHSE standards.
