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Global Quality Project Logistics

Quality Health Safety and Environment Standards

TGI are responsible for the movement of extensive project cargo, which often weighs a lot, is extremely expensive and is often costly and difficult to replace. We regularly partner with billion dollar global corporations and government departments that need their equipment delivered to schedule. Overruns would cost hundreds of thousands in lost production, project overrun or opportunity costs. Managing these projects with a high attention to quality, health, safety and environmental standards is at the core of our business.

TGI is highly vigilant to ensure that we meet all the QHSE standards that are expected in international logistics and always seek project and process improvement. We have met and passed ISO 9001 Quality Management accreditation and the AS 4801 Health and Safety standard.

QHSE Standard Documentation is rolled out in the following areas of our business for maximum improvement.

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    QMS Manual

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    Quality Policy

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    Environmental Management Framework

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    Risk Assessment Matrix

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    Risk Assessment and Chain of Responsibilty

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    Risk Management Policy

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    Management Responsibility

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    Resource Management

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    Process Management

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    Measurement, Analysis and Improvement

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    Workplace Health & Safety (on and off site)

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    ISO 9001 - Quality Management

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    AS 4801 - Health and Safety

Quality Policy

The TGI Quality policy contains the requirements of our ISO 9001 compliant Quality Management System.

TGI is committed to providing the best quality worldwide freight forwarding and project cargo services in the freight industry. Our quality system is based on the following eight management principles.

  • Customer Focus

    Customer focus

    TGI depends on our customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations. We always think of our customers.

  • Leadership


    Leaders establish unity of purpose and direction of the TGI. Our leaders create and maintain the internal environment in which people can become fully involved in achieving the company’s objectives. We lead with purpose and direction.

  • Involvement

    Involvement of people

    People at all levels are the essence of TGI. Our full involvement enables our abilities to be used for the company’s benefit. We involve our people, our clients and our suppliers.

  • Process Approach

    Process approach

    A desired result is achieved more efficiently when activities and related resources are managed as a process. We always seek to process manage and systemise.

  • System Approach

    System Approach to Management

    Identifying, understanding and managing interrelated processes as a system contributes to the company’s effectiveness and efficiency in achieving its objectives. We systemise our decision making.

  • Continual Improvement

    Continual Improvement

    Continual improvement of TGI’s overall performance is a permanent objective of the company. We seek continually to improve.

  • Decision Making

    Factual approach to decision making

    Effective decisions are based on the analysis of data and information. We use data to make decisions.

  • Mutual

    Mutually beneficial supplier relationships

    TGI and its suppliers are interdependent, and a mutually beneficial relationship enhances the ability of both to create value. We think of our suppliers and clients.

TGI Work Health and Safety

TGI recognises the importance of providing all employees, visitors and contractors with a safe and healthy work environment and is committed to continually improving its occupational health and safety and conforming to other requirements placed on the company.

TGI Cargo QHSE Process

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    Identifying and reducing the risks of all types of work activities that have the potential to produce personal injury or occupational illness

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    Providing instruction, training and supervision to improve individual's understanding of workplace hazards, including safe work practices, emergency procedures and other requirements

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    Involving individuals in work health and safety matters and consulting with them on ways to recognise, evaluate and control workplace hazards

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    Ensuring that everyone (including visitors and contractors) complies with appropriate standards and workplace directions to protect their own and others health and safety at work

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    Ensuring this and other relevant polices are available to interested parties

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    Providing adequate systems and resources to effectively manage rehabilitation and return to work processes

TGI will implement and maintain an ongoing occupational health and safety program, including conducting regular inspections of the workplace aimed at preventing accidents and incidents.

All managers are responsible and accountable for the safety of employees, contractors and company property under their control. Managers are responsible for ensuring all legislation, regulations, procedures and safe work practices are followed at all times. This includes local legislation and laws when operating outside Australia. TGI will make this policy available to interested parties.

Safety and Risk Management

TGI has policies and procedures to address risk management across its operations. Risks may arise from matters such as occupational health and safety, business continuity, contractual obligations, financial and capital management, risk financing and insurance, and development and use of information systems and technology. Managing significant joint venture relationships and the growth in TGI’s offices are also key business areas that must be effectively managed.
The policy was developed with reference to the relevant Australian/New Zealand risk management standard AS/NZS ISO 31000:2009.

TGI recognises that risk management is an integral part of good management practice and is committed to establishing an organisational culture that ensures risk management is embedded in company activities and business processes.

TGI will evaluate potential benefits alongside potential risks as a routine part of its business planning processes. Where the balance of advantage favours a particular activity or initiative, the identified risks will be planned for and managed, taking account of TGI's objectives and priorities.

Risks will be managed at operational level in accordance with this policy.

TGI International Environmental Policy

An early adopter of environmental impact ideology, TGI has developed a robust environmental policy. The Environmental objectives of TGI Cargo is to develop and maintain the culture, protocols and procedures that ensure the integrity of the environment for all external stakeholders, employees and contractors associated with the company’s activities.

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    To ensure compliance with all environmental legislation

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    To be committed to maintain and improve the environmental management of all facets of the operations so as to reduce or eliminate any environmental impacts

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    To identify, act upon and lessen potential environmental impacts once they are identified

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    To ensure all social, cultural and economic considerations are included in the planning and operations stages of all projects

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    To make sure all employees and contractors are aware of environmental management procedures within the TGI workplace

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    To cooperate with external stakeholders and regulatory bodies in maintaining environmental management procedures

We believe in providing a workplace that incorporates Quality, Health, Safety and Environmental standards for the protection of all our employees, clients and suppliers.