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Our Services

TGI Cargo specialises in the project management and execution of complex end-to-end logistics across land, sea, air and rail domestically and internationally. Cargo is predominately oversized, heavy, expensive and difficult to replace. The logistics are often complex, multimodal and require multiple steps that need to be managed effectively. 

TGI Cargo has a highly experienced project team that works side by side with our customers throughout the process ensuring alignment with customer requirements and schedules. Partnering with you from pick up to delivery, we find the best route and mode or modes of transport that save you time and money. There is no logistics challenge we haven't been able to solve.

Our services include:

Singular or multimodal logistic solutions

Sea Freight

Sea freight

  • Domestic and international freight
  • FCL & LCL sea freight
  • Heavy lift shipping
  • Breakbulk shipping
  • Tug and barge
  • Roll-On Roll-Off
  • Float-On Float Off

Road Freight

Road freight

  • Heavey, out-of-gauge multi-axle transport

 

 

 

 

 

 

 

Air Freight

Air freight

  • Conventional domestic and international
  • Dedicated air charters
  • Heavy and oversized air charters
  • Escorted airfreight

 

 

 

Rail Freight

Rail freight

 

 

 

 

 

 

 

 

 

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Project mangement

TGI Cargo will evaluate all possible routes and modes of transport required to present the most cost-effective and time-efficient solution.

  • Door to door service
  • Project scoping and identification of the best singular or multimodal option.
  • Route evaluation and planning
  • Cargo preparation 
    • Pre-shipment advice and inspection of cleanliness
  • Loading and unloading at each transition point
  • Onsite coordination
  • Technical services and engineering
  • Port supervision and marshalling
  • Cargo storage 
  • Cargo GPS tracking
  • 24/7 communication

Required documentation

  • Australian and International standards and requirements
  • Customs and quarantine documentation 
  • Tariff payment reduction
Customs and Quarantine Documentation
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Compliance

TGI is highly vigilant to ensure that we meet all the QHSE standards that are expected in international logistics and always seek project and process improvement. We have met and passed ISO 9001 Quality Management accreditation and the AS 4801 Health and Safety standard.

  • QHSE standard and Compliance licenses
  • OH&S accredited ISO 9001, ASNZ 4801
  • DAWE Accredited Clearance
  • ABF Border Protection Accredited Clearance
  • ISO 9001 Quality Management accreditation 

Accreditations

TGI has a robust QMS management model that covers all areas of operation. We run a continuous Quality Management System, including WHS and Procedures Process. We care about environmental impact and the health and wellbeing of our team, suppliers and clients. Developed as an ISO Accreditation matrix and updated thereafter, we work to a high standard of professionalism in all areas of operation.

Quality standards and processes

  • QMS Manual

  • Quality Policy

  • Environmental Management Framework

  • Risk Assessment Matrix

  • Risk Assessment and Chain of Responsibilty

  • Risk Management Policy

  • Management Responsibilty

  • Resource Management 

  • Process Management

  • Measurement, Analysis and Improvements

  • Workplace Health & Safety (on and off site)

  • ISO 9001 - Quality Management

  • AS 4801 - Health and Safety

Safety and risk management

The policy was developed with reference to the relevant Australian/New Zealand risk management standard AS/NZS ISO 31000:2009

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Enviromental policy

The Environmental objectives of TGI Cargo is to develop and maintain the culture, protocols and procedures that ensure the integrity of the environment for all external stakeholders, employees and contractors associated with the company’s activities.

To ensure compliance with all environmental legislation

  • To be committed to maintaining and improving the environmental management of all facets of the operations so as to reduce or eliminate any environmental impacts.
  • To identify, act upon and lessen potential environmental impacts once they are identified.
  • To ensure all social, cultural, and economic considerations are included in all projects' planning and operations stages.
  • To make sure all employees and contractors are aware of environmental management procedures within the TGI workplace.
  • To cooperate with external stakeholders and regulatory bodies in maintaining environmental management procedures.

COVID-19 and BioHazard response

Safety First

We are committed to the safety of our employees, customers and communities. There is nothing more important. We request that all our transportation partners adhere to safety guidelines at all times.

Social Distancing and Containment

We promote and reinforce all the best practices for personal, workplace and community health. This includes remote working for our customer service and online meetings. Where people do meet, our policy is to keep the recommended distance and use PPE and / or sanitisation.

Adhere to Local Guidelines

Each country and local area has expert guidance from the local and federal governments. We carefully monitor and follow the direction of local authorities.

Customer Engagement Policy

Operation Updates

We proactively send customers regular operational updates in addition to the “always-on” COVID-19 information described here. The flow of information to clients offers a view of the global air freight, ocean freight, and road freight markets, as well as country-level drill-downs as the situation continues to develop and change.

Keep Cargo Moving

We are working closely with our customers, local governments, and humanitarian partner organisations to keep cargo moving! Logistics is an essential industry in a crisis like this, and we are determined to do our part safely and efficiently. #wedeliver

Cargo is an Essential Service

Cargo flow for goods and essential items is prioritised, and countries are doing all they can to not delay or interrupt supply chains. This is not in effect for road transportation which can be subject to state or country border restrictions. The demand for PPE remains high across the globe, heavily impacting rate levels and aircraft capacity, as well as the implementation of COVID-19-related peak surcharges.

Most ports, ocean carriers and warehouses are fully operational, despite challenges. Schedules, space and equipment availability and reduced manpower, as well as inland equipment shortages are causing changes to regular service. Most passenger airlines are keeping aircraft grounded and services suspended until further notice, despite some countries easing their lockdown measures.

There is no question that the current global restrictions have a direct impact on freight and equipment capacity, transportation costs, operation processing times and delivery schedules. The implementation of peak season surcharges due to lack of sailings seems to be more common as vessels are fully booked into the first weeks of May. We predict that equipment will start becoming scarce, especially for inland pick-ups.

If you have any questions relating to the current COVID-19 pandemic or general bio hazard concerns, please give us a call to find out how whether may affect your shipment.