Finding a project freight forwarder you can trust to handle your oversized or hard to move cargo is more critical now in 2022 than ever before. With new challenges around global shipping and varying COVID-19 laws and guidelines per region or per country, having a hands-on, experienced team is a key asset in your project planning. Here at TGI Cargo we pride ourselves on being not just a service provider to our clients but a true end-to-end partner, working with you to find tailored solutions for your freight needs. Here’s what our clients love about working with TGI Cargo:
Hands-on experience (decades of it!)
The TGI Cargo team brings over 30 years of experience in freight forwarding, both in Australia and globally. What does that mean for our clients? It means that there isn’t a problem that we can’t fix! With decades of projects under our belt, stretching across war zones and difficult-to-reach locations, no challenge is too big or too small for our team, and we love working closely with you every step of the way to ensure your project runs smoothly.
A personalised touch
We know how frustrating it is to feel like you are being passed around to various contacts or departments, not knowing who you can talk to directly about your needs and concerns. That’s why we have dedicated staff assigned to your project who will be there with you every step of the way. The team at TGI Cargo love what we do, and pride ourselves in the great relationships that we have with our customers.
Your dedicated team member will be available 24/7 throughout your move, ready to respond to any challenges that arise and we can tailor our contact to your needs; whether you would prefer continuous updates, or whether you would rather us run with the project on your behalf and just give you milestone updates, our team will tailor the experience to your requirements.
The end-to-end treatment
Freight forwarding with TGI Cargo is a door-to-door experience; your project doesn’t begin at the shipping yard and neither do we. Our team will assist in getting your order packed up correctly, complete with all required documentation, picked up from the factory and onto a truck, loading onto a ship, delivery to port and transport to the drop off point. With our innovative tracking systems you can monitor the progress of your shipment on sea, so you can sit back and relax knowing that your entire move is in the right hands.
At TGI Cargo, we not only manage the details of your specific move, but also have expert guidance from local and federal governments around the globe to ensure that we carefully follow the policies and direction of local authorities, including all relevant documentation including Australian and International standards and requirements, customs and quarantine documentation and tariff payment reduction.
Singular or multimodal logistic solutions
Many of our customers have complex logistic needs, encompassing sea, road, air and rail. Unsure of what would be the best logistical solution for your project? Our specialised project managers partner with you from pick up to delivery, in order to find the ideal route and mode or modes of transport for your unique business needs. They coordinate loading and unloading at each transition point, port supervision and marshalling and any cargo storage needed throughout the process. With continuous contact, they can provide steady updates of the progress of your move at every stage.
Safety and compliance – not just a box to tick
Our team is continuously seeking out and achieving higher standards of compliance, both in Australia and internationally. We are vigilant in ensuring that we meet all the QHSE standards expected in international logistics, and have met and passed ISO 9001 Quality Management accreditation and the AS 4801 Health and Safety standard.
Our safety and risk policy was developed with reference to the relevant Australian/New Zealand risk management standard AS/NZS ISO 31000:2009 and you can read all about our other policies such as our environmental policy, COVID-19 and BioHazard response and customer engagement policy on our website. Or, better yet, talk to our friendly team! We would love to chat through our policies, and how they ensure a professional and responsible service for your business.
You can read all about some of our previous projects on our website, across power and energy, oil and gas, mining and infrastructure and our team would love to hear from you about your next project! With a team of logistics professionals located around Australia and partners across the globe, with offices in Canberra, Brisbane, Perth and Melbourne, you can rest assured that the TGI Cargo team will find the perfect solution for your freight forwarding needs. A global business with a local touch, we look forward to partnering with you on your next move.